What do you need help with?

  1. Double-check when you signed up for Bankless. We send Bankless Badges in 1-month batches. So say you sign-up for Bankless Premium on May 2nd, expect the ability to claim your Bankless Badge on July 2nd.
  2. Triple-check that the email we send to you that gives you the ability to claim your Bankless Badge didn’t land in your spam/junk folder or Promotions tab (if you use Gmail).
  3. Still no luck? Email us at support@banklesshq.com

  1. To cancel your subscription, head over to https://newsletter.banklesshq.com/account and sign in to your account.
  2. Once signed in, scroll to the bottom of the page and click the link next to, “To cancel your paid subscription.”

  1. To log in to your account, head over to https://newsletter.banklesshq.com/account and select whether to sign in via a secure access link emailed to you or log in using your password.
  2. Double check you’re using the original email you used to sign up for your Bankless account. If you’re not using the original email, a new account will be created for you.

  1. Premium written content will have a little lock icon below the author's name. Another indication is no images or sections of the content are blurred out. For our free emails, we send blurred-out previews.
  2. Premium audio content will have no ads. To make sure you receive new Bankless Premium audio content, head over to https://newsletter.banklesshq.com/account and sign in to your account.
    1. Scroll down to, “Private podcast feed” and select the link.

Of course! Follow this link and you’ll be taken to our Coinbase Commerce account: https://commerce.coinbase.com/checkout/33c9a628-6af7-460e-9e00-c20114f1433d

Sometimes Discord can be wonky. Please send us an email (with the same email you signed up for Bankless) to support@banklesshq.com and please include your Discord ID. We’ll add you manually!

  1. To sign up for the Bankless Premium podcast feed you must first be a Bankless Premium subscriber: https://newsletter.banklesshq.com/
  2. If you're already a subscriber, go to: https://newsletter.banklesshq.com/account and scroll down to the “Private podcast feed” section and click the link.

  1. If you didn’t know already, we have merch! Here’s where you can find it: https://merch.banklesshq.com/ and https://shop.metafactory.ai/collections/bankless
  2. If there’s an issue with your order, please email us at support@banklesshq.com

Still need help?

Not a problem, contact us using the form and our friendly team will be able to help answer your question.